Support and FAQ

If your question is not answered in this section, please contact us at Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра. and we will gladly answer any further inquiry.

 

Live Online Casino Questions

 

 

Technical Questions

 

 

Account Questions

 

 

Legalities

 

 

Other Questions

 

 

Q. What is FairwayCasino.com? Is it really a live dealer casino?

Fairway Casino is an authentic live online casino. We broadcast our live casino games via video streaming directly to your Mac or PC. You will be ale to watch live casino games take place in real time right before your very eyes and of course you will be able to play your favorite casino games and interact with our live dealers. The results are real and the dealers are for real. You also have the opportunity to chat with the dealers and with other online players. For these reasons we are considered an authentic and interactive live casino; it’s everything you would expect at a real land casino, except you are playing online. Sign up now to see for yourself!

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Q. Where are your live games dealt from?

A. Fairway Casino’s live casino games are dealt by professional dealers in San Jose, Costa Rica, Central America.

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Q. What are your hours of operation?

A. Live Dealers 24 offers live online casino action from 12pm to 5am Irish time

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Q. What are the live casino games you offer?

A. Fairway Casino offers you the following live casino games:

  • Live European Roulette
  • Live Baccarat
  • Live Blackjack with Early Payout
  • Live Blackjack

In addition to our live casino games, Fairway Casino also offers many other exciting table games, slots, and video poker games.



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Q. Apart from live games, what other casino games do you offer?

A. Apart from the live casino games, Fairway Casino offers you:

  • 17 online RNG table games
  • 20 slots
  • 17 video Poker games
  • 7 Keno games
  • To name a few we have: Roulette, Blackjack, Multi-hand Blackjack, Three card Poker, Caribbean Stud, Baccarat, Casino War Let ‘em Ride, Red Dog, Jacks or Better, Joker Poker, and Deuces Wild.

For more details about that Fairway Casino offers, please visit our ‘Preview Games' page.



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Q. What are the minimum system requirements to play at Fairway Casino?

A. The minimum system requirements are the following:

  • An Internet connection-optimally a broadband connection for the best live video and sound quality.
  • PC compatible computer and/or Mac computer.
  • Windows 98 or higher.
  • Pentium 3 or higher.
  • 64 MB RAM.
  • 4 MB video card with 16-bit color (800x600 or higher).
  • Recent version of Adobe Flash Player. Click here to download the latest version.

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Q. Do I need to download any software to play at Fairway Casino? Do I need to install the software?

A. No. You do not need to download nor install any software from Fairway Casino to play our casino games. All of Fairway Casino’s games are instant play. This means that they operate within your Internet Browser without additional downloads. Your computer will require a recent version of Adobe Flash player to run the Fairway Casino games in your Internet Browser. Click here to download the latest version.

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Q. How do I open a Fairway Casino gaming account?

A. It is very easy to open an account with Fairway Casino. It only takes around 2 minutes to do so. Follow this link to Sign Up. You may also check out of How to Register page for more instructional details on this matter. If you still require further assistance sign in up, please contact us at Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра..

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Q. How do I make a deposit?

A. Making a deposit is fast, safe and simple with Fairway Casino. We offer you a wide variety of depositing options. In order to make a deposit, you first need to Sign Up. You then must follow the “Deposit” link after you have logged in to “My Account”. You may also find the same “Deposit Money” link in the “Financial Transactions” page once you have logged in. If you still require further assistance sign in up, please contact us at Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра..

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Q. How do I make a withdrawal?

A. Fairway Casino offers our members a variety of withdrawal options, providing you with the quickest cash out methods on the internet. To make a withdrawal, please follow these steps:

  1. Login to your Fairway Casino account
  2. Click the “Withdrawal” link in the “My Account” page.
  3. Choose the withdrawal method that you prefer and follow the instructions that are subsequently provided.

Visit our ‘How to Make a Withdrawal' page for more detailed instructions on how to make a withdrawal and a list of all our withdrawal methods.



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Q. Can I play for fun (with fun tokens)?

A. Yes, you can play for fun with fun tokens at Fairway Casino. You must first sign up for a free Fairway Casino account. After you have successfully registered, your account will automatically be credited with 1000 virtual tokens to play in fun mode for as long as they last. Once the tokens have been spent, fun mode will no longer be available and real money mode shall be the only option left to continue playing any games at Fairway Casino.

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Q. Do you accept real money players from the USA?

A. Fairway Casino does not allow US players to play for real money at this time. Players from the USA player may sign up for a free Fairway Casino account and play for fun money only.

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Q. Is my personal information kept secure and private?

All of your personal information transferred in Fairway Casino is secure and confidential. Fairway Casino uses a 128-bit SSL (Secure Socket Layer) Digital Encryption to guarantee the highest level of security during all transactional information between the online casino and our members during both a request and a response. We implement the same security measures all large financial institutions use globally in order to keep their client’s data private.

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Q. Can I use a credit card to make a deposit?

A. Yes you may use a credit card to make a deposit with Fairway Casino. We accept Visa and MasterCard. We also accept a large number of other depositing methods. To view all of our Depositing Methods, Click here. If you need any further assistance when making a deposit, please contact us at Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра..

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Q: Is there a fee for using my credit card?

A: There is no hidden fee that will be charged to your credit card. The amount you wish to deposit is the amount you will be credited to your gaming account.

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Q: How safe is it to use my credit card to make a deposit?

A: Fairway Casino considers our player’s security and online personal protection fundamental. We have taken vital steps in making sure that your online gaming experience with us is completely secure. We implement the same security measures all large financial institutions use globally in order to keep their client’s data private. This is done using a 128-bit SSL (Secure Socket Layer) Digital Encryption.

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Q: If I forget my username and/or password, how can I recover it?

A: If you forget your user name and/or password, you can submit a form (Click here for form) and we will e-mail you the requested information to the e-mail address you registered with us. You may also contact Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра. from the e-mail you registered with us. We will reply to your e-mail with the necessary information.

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Q: How old do I need to be to play at Fairway Casino?

A: You must be 18 years or older to play at Fairway Casino. You must also adhere to your local gambling laws.

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Q: Where is the casino located?

A: Fairway Casino’s live online casino games are broadcasted from our live casino studio based in San Jose, Costa Rica, Central America.

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Q. Do I have to pay taxes on my winnings?

A. Fairway Casino does not and will not supply any of your personal information to any third party. If you have concerns about paying taxes on your winnings, we recommend you consult with a registered accountant from your jurisdiction to resolve this issue.

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Q. If I have a question that is not answered in the FAQ, what should I do?

A. Please contact us by sending us an e-mail to Этот адрес электронной почты защищён от спам-ботов. У вас должен быть включен JavaScript для просмотра. .

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